Shipping & Returns

SHIPPING INFORMATION

We ship to USA via UPS.

We offer free standard shipping (3-4 business days) on all orders. 
Express Shipping 48hrs is also available at additional charge:
  • NY $21
  • Rest USA $32

UNCOLLECTED PACKAGES
Shipping costs for uncollected packages will not be paid by Odissì.

RETURNS
Returns shipping is free on all orders.
We have a 30-day return policy. You must return your items in the same condition you received them—unworn and undamaged. To protect the soles when trying on the shoes we kindly advise standing on a carpeted surface.

RETURNS
Returns shipping is free on all orders.
We have a 30-day return policy. You must return your items in the same condition you received them—unworn and undamaged. To protect the soles when trying on the shoes we kindly advise standing on a carpeted surface.

To return an item, you can request it from your order confirmation email, click on View order, then Request a return and follow the provided instructions. 
Or contact customerservice@odissi-studio.com if you have any questions.
Please note that exchange services are not offered. If you wish to exchange your purchase, please return the item for a refund and place a new order. Please note that in this case customers are also responsible for any customs fees, duties, or taxes that may apply upon delivery.